SALISBURY-based Tedaisy Insurance Group has received an award for its ‘Perfect Pet’ insurance brand.

News site Insurance Times celebrates the sector’s “greatest achievements” throughout the past year with their awards night, hosted by Claudia Winkleman.

The firm’s Perfect Pet insurance brand won a coveted Insurance Times Gold Award in the ‘Personal Lines’ category.

The judges said: “The winning broker demonstrated a healthy balance of commercial and customer focus with strong revenue growth, high retention rates, and a rising TrustPilot score.

“Employing a voice of the customer representative for such a small company also really impressed the judges.”

Managing director of Tedaisy Insurance Group Natalie Surtees said: “I am so thrilled to accept this prestigious industry award in recognition of what we provide to our Perfect Pet customers.

“This the tip of the iceberg for us; as the owner’s champion and passionate pet lovers ourselves; we are really excited about our plans to bring even more dedication to pet well-being to our customers.”

Perfect Pet insurance was founded by passionate pet owners Paul Byrne (CEO) and Natalie Surtees in 2017 who, using their industry expertise, sought to bring exceptional service, innovation and support to pet owners across the UK.

Six years on, the company now insures hundreds of thousands of our furry friends and is highly rated by their owners, with a Trustpilot score 4.6.

As well as a range of cover options; Perfect Pet policies offer owners services such as an in-house Perfect Pet Vet, an online signs and symptoms checker and a 24-hour vet assist line that helps owners make the right decisions when their pets are in need.

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