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Salisbury Mayor cuts the ribbon on new home care service branch

A HOME care service has expanded its reach by opening a new branch in Salisbury.

The Caremark branch was opened by the Salisbury Mayor councillor John Wells on Monday (September 29) at an event at St Francis Church.

The new expansion means it is able to help people in Amesbury, Blandford Forum, Gillingham, Salisbury, Shaftesbury, Warminster and nearby areas.

It will provide personalised care services to enhance the quality of life for residents in need of care and support in their own homes. Services will include domiciliary care as well as companionship, home help and help with accessing the community.

At the opening event, the mayor thanked the Caremark team for their valued support in the community.

He applauded the Caremark staff for all their hard work in providing this essential service for the community, which is increasingly required in our current economic climate.

Caremark North Dorset and South Wiltshire is run by the husband-and-wife team Jo and Paul Osgood.

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They are already working with local councils and healthcare services, including those managing hospital discharges at Salisbury District Hospital, Blandford Community Hospital, and Dorset County Hospital, to help manage NHS referrals.

They are also accepting direct private customers and actively recruiting care assistants to meet high demand.

Jo Osgood, managing director and owner of Caremark North Dorset and South Wiltshire, said they want to be the face of the community.

“That’s one of the reasons we’ve launched this business in and around the area we live,” she said. “I want people to choose us because they know us — maybe they’ve met us at a coffee morning or had a chat with us at the market.

“Going into care can feel daunting, so it’s important people see a friendly face they can trust. There are so many questions families want to ask about care, and if we can encourage them to start those conversations earlier, they’ll feel more prepared and supported when the time comes.

“We strongly believe that if the care isn’t good enough for our loved ones, it isn’t good enough for anyone else — and that’s the standard we’re holding to.”

Jo and Pauls focus on hiring locally is just one aspect of their commitment to delivering top-quality home care services under this expansion.

Creating multiple new jobs within the region, they are specifically looking for people who are invested in the community’s wellbeing and providing the best possible care.

Paul Osgood, director at Caremark North Dorset and South Wiltshire, said: “With such high demand for care in the area, I’m now looking to hire further care assistants who embody the company’s core values of reliability, hard work, compassion, and empathy.

All staff members are fully trained and undergo both mandatory and specialised training to provide customers with the highest level of care.

“As a company, Caremark is committed to helping their employees grow and succeed in their careers, offering various opportunities for professional development and providing a supportive network to assist with their growth and advancement within the company.”

Caremark’s Joint CEO, David Glover, said: “Caremark currently has over 140 offices nationwide. Our 5,500+ care assistants now support approximately 4,500 publicly funded customers and 2,500 private customers across the UK.

“The demand for home care assistance has increased dramatically in recent years. We are actively trying to be part of the solution to the care crisis, so we are delighted that Jo has expanded the Caremark home care services into the region.

“We look forward to seeing the positive impact her team will have in helping local residents live independently at home and enjoy a better quality of life.”

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