WILTSHIRE Council has confirmed changes to its services over the Christmas and New Year period.

Most council offices and facilities will be closed on Christmas Day (December 25), Boxing Day (December 26), and New Year’s Day (January 1, 2026).

Customer Services:

Council reception desks will close for the three bank holidays. On Wednesday, December 24, main desks will open from 9am to 1pm, with phone lines operating until 4pm.

From December 29-31, offices will be open 9am to 5pm, although staffing may be limited. Normal hours resume on January 2, 2026.

Waste and Recycling:

Collections will not take place on December 25 and 26, or January 1. Residents should note there will be no collections between Christmas Eve and Monday 29 December.

Revised schedules are in place, and residents are urged to check the updated online calendar to ensure waste is presented on the correct day.

Garden Waste and Christmas Trees:

Garden waste collections will pause for two weeks over the festive period.

Residents who subscribe to the service can place a real Christmas tree next to their bin in January. Trees over 5ft should be cut into manageable pieces.

Local charities may also collect trees for donations – check availability before registering.

Household Recycling Centres:

Centres will close from 1pm on December 24 and remain closed on December 25 and 26, and January 1. All other days will operate under normal hours.

Leisure Centres and Libraries:

Council-run leisure centres will close at 2pm on December 24 and 31, and remain closed on December 25 and 26, and January 1.

Libraries will close at 1pm on December 24 (unless scheduled earlier) and remain closed on the three main holidays. Normal hours resume January, 2 2026.

Wiltshire and Swindon History Centre:

The centre will remain closed from December 8-30 for maintenance, open on December 31 between 9.30am and 5pm, and closed on January 1.

Registration Offices:

Chippenham, Salisbury, and Trowbridge offices will close on December 25 and 26, and January 1. They will be open as normal on December 29-31 and January 2.

Residents needing urgent council support during the holidays can use the council’s emergency contact numbers: www.wiltshire.gov.uk/contact