SALISBURY Hospital’s efforts to improve the experience for adult inpatients in the past year has been recognised.
Feedback collected from inpatients at the hospital were fed into the Care Quality Commission’s (CQC) NHS Adult Inpatient Survey 2023 Benchmark Report, which saw Salisbury NHS Foundation Trust climb into the top 10 for improvement across the UK and in the top five most improved trusts in the south west.
The survey covered topics such as experiences of admission to hospital, care in the hospital and ward and communication with doctors and nurses.
Other survey questions included virtual wards, kindness and compassion, and support when leaving hospital.
“Five results were higher than the national average,” a Salisbury NHS Foundation Trust spokesperson said.
“The top scores for the trust are in patients getting hospital food outside set meal times, the quality of the information they receive while on waiting lists, length of time waiting for a bed on a ward after arrival at the hospital, getting help from staff to eat meals and hospital staff explaining the reasons for changing wards during the night in a way they could understand.”
Chief nursing officer Judy Dyos said: “We continually strive to improve patients’ experiences at our hospital.
“Our staff work tirelessly to provide high quality care to our local population and beyond.
“This CQC benchmark report result is a huge achievement and one for which all of our staff should be proud.”
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